Which statement best describes the adjuster's responsibilities?

The adjuster's primary responsibility is to evaluate claims and provide findings on policyholder issues. This involves investigating the circumstances surrounding a claim, assessing the damage or loss, and determining the validity of the claim in accordance with the terms of the insurance policy. The adjuster gathers evidence, interviews relevant parties, and analyzes facts to ensure that the assessment is thorough and fair.

This role is crucial to the claims process, as the adjuster's findings directly influence the insurer's decision on how to settle the claim and ensure that policyholders receive the compensation they are entitled to under their policy. Other responsibilities, such as marketing or financial audits, fall outside the typical scope of an adjuster's duties and instead pertain to other roles within the insurance company.