What is the primary purpose of an adjuster's report?

Prepare for the CII Insurance Broking Fundamentals with flashcards and multiple choice questions. Access hints and explanations for each question. Ace your exam!

The primary purpose of an adjuster's report is to detail the findings and conclusions regarding a specific claim. This report is generated after an insurance adjuster investigates a claim, collecting information about the incident, assessing damages, and evaluating the legitimacy of the claim.

The report typically includes evidence, photographs, witness statements, and analysis that inform the insurer's decision-making process regarding the claim's validity and the appropriate payout. It is a crucial document in claims handling, providing a comprehensive overview that helps ensure fair and accurate settlements.

The other options do not align with the primary function of an adjuster's report. While proposing changes to existing insurance policies is important in the insurance industry, it is not the primary focus of an adjuster's report. Similarly, while some reports may inadvertently serve as marketing tools for brokers by showcasing their services, that is not their intended purpose. Tracking the performance of insurance agents is also outside the scope of what an adjuster's report addresses; that task typically falls under different performance evaluation processes within an insurance organization.

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